For emergencies call 999. For non-emergency police contact 101. Free charity helpline 116 000.
When someone you care about is missing, every minute feels heavy. The steps below keep you focused and improve the chances of a safe return. There is no waiting period to report a person missing in the UK. If you think they are at risk, call 999 now.
People do not simply vanish. Start a timeline from the last confirmed sighting to now. Record who saw them, what they wore, transport used, bank or phone activity, and any change to routine. Note medical needs or vulnerabilities such as dementia, learning disability, mental health crisis, or dependence on medication.
Check public profiles and recent posts for mentions of travel, events, conflict or distress. Look for new friends or groups. If you have lawful access and consent, check messages and calendars. Do not guess passwords or try to bypass security. The police can request data where necessary.
Review paper diaries, wall calendars and work rosters. Missed school, shifts, medical appointments or childcare can signal risk. Note bus or rail season tickets and gym attendance. Photograph pages rather than removing them, then share copies with police if asked.
Identify daily patterns: commuting routes, dog-walking paths, parks, shops, places of worship, clubs and support groups. Walk routes safely and in pairs if possible. Ask local businesses if they can check CCTV within 24 to 72 hours. Only the owner can access recordings. Police can make formal requests if required.
List recent conflicts, threats, domestic abuse, stalking, gang pressure, county lines, loan sharks, or online harassment. Share this list with police. If a child is missing and you suspect abduction or serious risk, call 999. In some cases the Child Rescue Alert system can be activated by police.
If you have permission, look for saved journeys, ticket receipts, journey planners, accommodation bookings and map searches. Check location sharing only if you have legitimate access. Record make, model and phone number for police. Do not attempt tracking tools you are not authorised to use.
Start with those closest who were not already involved. Then widen out: neighbours, regular shop staff, fitness instructors, classmates, taxi firms used, faith leaders and any support workers. For young people, speak to friends with a parent or responsible adult present. Ask for times, directions of travel and who else was there.
Keep your main number free for police, hospitals and the missing person. Use a second phone for outgoing calls. Set voicemail with a calm message asking for the caller’s name, number, time and any sighting details. Log every call with date and time.
Arrange a rota so the home address is covered. If they return, keep things calm. Offer water, warmth and medical help if needed. Do not force explanations on the spot. Let the police know as soon as they are safe.
Speak to police or your investigator before going public. When ready, create a clear poster with a current photo, name, age, height, eye and hair colour, clothing, distinguishing features, last known location and time, and a police reference if you have one. Use high footfall areas and typical routes. Share digital versions online. Ask friends to share in local groups.
Police: call 999 in an emergency, or 101 to report a person missing. You can report immediately. There is no 24 hour rule.
Missing People charity: free confidential help on 116 000 by phone or text. They support families and people who are missing or thinking of going missing.
Child Rescue Alert: a police-led system to alert the public to suspected child abductions or high risk child disappearances.
Common drivers include relationship breakdown, bullying, debt, mental health crisis, neurodivergence without support, dementia, exploitation, county lines, forced marriage and online grooming. Sometimes the person chooses not to be found. Sometimes they are in harm without a way to call for help. Approach with care and keep records of facts rather than assumptions.
Information here is for general guidance and does not replace police or legal advice.
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