May 19, 2023 - Reading time: 18 minutes Updated on: September 4, 2025
If you need to serve court paperwork on an individual currently held in His Majesty’s Prison (HMP) in the UK, we can help. Our nationwide process serving team handles document service on inmates for a wide range of matters including non-molestation orders, statutory demands, claim forms, possession and eviction proceedings, and divorce petitions.
Common scenarios include landlords progressing eviction against a tenant who has been remanded or sentenced, family proceedings that cannot wait, and civil claims with approaching deadlines. Serving papers correctly on a prisoner protects your timetable and helps avoid adjournments.
Why you should choose us
Prison visits can be daunting. Our agents are experienced with prison entry, security, and legal visit protocols. Using an independent process server keeps the situation calm and professional and improves the chance of a clean, evidenced serve.
Experienced with HMP legal visit booking and entry procedures
Clear communication with prison staff on arrival
Court-ready Statement of Service / Affidavit of Service
Prompt updates and proof for your solicitor or the court
Service of documents in prison: how it works
Pre-check and booking - we confirm the prison location (HMP in England & Wales, SPS in Scotland, NIPS in Northern Ireland) and book a legal visit. You cannot just turn up at the gate.
Security & access - our agent attends with approved ID and the documents. Prison rules apply: no prohibited items, and timings are fixed.
Face-to-face service - the prisoner is brought to a legal visit room. Attendance is voluntary; if the prisoner refuses to attend or accept, we document refusal in detail.
Alternative steps if refused - where rules allow, we can tender the documents (explain the nature and leave them available) or request internal delivery via staff. The outcome is recorded.
Proof of service - you receive a signed Statement/Affidavit of Service setting out time, date, location, identity checks, and what was served. Where required, we provide photos of the sealed pack, visit log refs, and any refusal notes.
Important: prisoners cannot be forced to attend a legal visit. If the subject declines, a re-booked visit may be needed and further fees can apply. Our success rate is high, but no provider can guarantee cooperation.
What we need to proceed
Full name of the prisoner (exact spelling)
Date of birth and, ideally, prisoner number
Prison name and location
What is being served (eg. claim form, order, petition) and any deadline
Any extra identifiers (photos, previous addresses) to aid confirmation
If the prison is unknown, the prison service will not disclose locations to private callers. We can run tracing enquiries first to establish the current establishment before booking service.
Timelines, fees, and what you receive
Timescale - visit slots book up quickly. Instruct us as early as you can so we can secure a date before your deadline.
Fees - a fixed fee covers the first booked visit and standard mileage. Additional fees apply if the prisoner refuses to attend or if a second visit is needed.
Deliverables - a court-ready Statement/Affidavit of Service, plus any supporting evidence (visit reference, staff names where provided, refusal notes).
Frequently asked questions
Can you guarantee service on the first visit?
No. Attendance is voluntary. We maximise the chance by booking correctly, arriving prepared, and documenting any refusal so the court can give directions.
Will the prison give me the inmate’s location?
Prisons will not disclose locations to private individuals. If you are unsure which prison holds the subject, ask us about a trace first.
What documents can you serve inside HMP?
Common items include non-molestation orders, occupation orders, injunctions, statutory demands, divorce petitions, claim forms, possession notices, and committal applications (depending on case).
What proof do the courts accept?
A signed Statement/Affidavit of Service detailing date, time, prison, identity confirmation, what was served, and the outcome (acceptance or refusal). We can provide supporting details from the visit.
Do rules differ in Scotland or Northern Ireland?
Procedures and terminology vary slightly. We work across Great Britain and Northern Ireland and will follow local requirements for SPS and NIPS establishments.
Contact numbers for prisons & Young Offender Institutions in England and Wales
HM Prison Kilmarnock, East Ayrshire - 01563 548800
HM Prison Low Moss, East Dunbartonshire - 0141 762 9500
HM Prison Perth, Perth and Kinross - 01738 622293
HM Prison/YOI Polmont, Falkirk - 01324 711558
HM Prison Shotts, North Lanarkshire - 01501 824000
Contact numbers for prisons & Young Offender Institutions in Northern Ireland
HM Prison Maghaberry, County Antrim - 028 9261 1888
HM Prison Magilligan, County Londonderry - 028 7776 3311
HM Prison Hydebank Wood, County Down - 028 9025 3849
Woodlands Juvenile Justice Centre, County Down - 028 9185 4600
Ready to proceed? For a free quote, contact us and include the document type and the prison name. We will confirm availability, costs, and the earliest bookable visit.
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